Introducing the Payment Optimization Platform (POP): Driving Better Authorization Performance

Mastercard's Payment Optimization Platform (POP) helps merchants improve authorization performance and recover lost revenue through network-powered insights and optimization capabilities.

In this session, we will provide an overview of Mastercard's Payment Alerts solution and share progress to date, including how merchants are using actionable insights to identify and recover recurring payment and merchant-initiated financial declines that can lead to customer churn and lost revenue.

We will also introduce Adaptive Auth, the next capability within the Payment Optimization Platform. Launching soon, Adaptive Auth leverages Mastercard network intelligence and AI-driven models to optimize authorization messages, helping merchants proactively improve authorization performance and resolve avoidable declines.

After attending the webinar, you will be able to:

1. Understand how Payment Alerts helps merchants identify and recover recurring payment and merchant-initiated financial declines.
2. Learn about the progress, adoption, and value delivered through the Payment Alerts solution.
3. Discover how Adaptive Auth leverages Mastercard network intelligence and AI models to optimize authorization messages and improve authorization performance.
4. Identify opportunities to reduce avoidable declines, increase approval rates, and improve customer payment success through Mastercard's Payment Optimization Platform.

Who Should Attend?

This event is open exclusively to MRC members, including merchants and solution providers. Ensure your organization is up-to-date with the latest industry standards and prepared for upcoming changes.

Note that this session may not be recorded or available for on-demand viewing.

Eric Wachs

Global Product Lead, Payment Optimization Platform

Swarnva Banerjee

Vice President, Product Management, North America

Snigdha Seethamsetty

Global Product Lead, Adaptive Authorization

Eric is the global product lead for Mastercard’s Payment Optimization Platform (POP), a network‑based solution that leverages Mastercard data to enrich authorization messages and deliver actionable insights that help convert declines into approvals. He joined Mastercard in 2012 and brings extensive experience in building and scaling digital products focused on improving authorization performance.

Swarnva is Vice President, Product Management, North America at Mastercard, where he leads Card not present approval rate optimization initiatives and products including Payment Optimization Product (POP), ABU and Auth Optimizer for customers based in North America. He has been with Mastercard since 2011 and brings extensive experience in scaling tokenization and credential lifecycle management products with Issuers and acquirers.

Snigdha is the global product lead for Adaptive Authorization at Mastercard, an AI-driven solution under the Payment Optimization Platform designed to enhance authorization messages for higher approval rates. Snigdha has been a passionate Product Manager in the payments industry for the past 10 years, building products related to payment methods, regulations, infrastructure, partner integrations, front-end user experiences and now, data. Having worked across different geographies and cultures (Singapore, India, the Netherlands, and now the U.S.), she also brings a truly global perspective on how payments power economies around the world. 

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